ICG

Technical Support

The ICG Customer Service & Support team is here to help. For non-critical technical support or integration questions please complete the Service request form below. A technical support representative will contact you at the earliest opportunity to review your request and provide assistance.

For AOG and Urgent Service and support issues we recommend that you contact us directly via the Support hotline: (800) 279-1991 Option 5 or (757) 947-1060

Personal Information:

First Name		Last Name
Email		Telephone		Ext.

Ticket Information:

Company Name

Severity

select

Aircraft Information - Model type, Tail number, Serial number, End customer of the aircraft (2000 character max)

Equipment Installed - ICS, Ae3K, Ae1K, AeroRouter, handsets...etc.) (2000 character max)

Please provide a brief description of your support need (2000 character max)

NEWS & EVENTS
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8.26.2010
ICG Announces Promotions In Customer Support Team...
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6.2.2010
ICG Signs Contract To Install The ICG NxtLink 120A...
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4.6.2010
ICG and Cobham Granted STC For Sora Voice And Data...
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View all of the latest ICG news
and upcoming events


Featured Product: Sora

ICG has partnered with Cobham Antenna Systems (formerly Chelton Satcom) to offer a highly efficient aircraft system for global voice and Swift Broadband (SBB) data. Sora (Japanese for “sky”) combines cutting edge technology, capacity and versatility to provide advanced voice and data communications through the Inmarsat network and the Iridium satellite constellation. View Product