Privacy Policy

Last updated: August 21, 2008
International Communications Group, Inc. (“ICG”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting the ICG website you are accepting the practices described in this Privacy Notice.

INFORMATION WE COLLECT
Information collected directly from you. We receive and store any information you enter on the ICG website or give us in any other way. Generally, you can visit the ICG website without entering any personal information. On certain pages, we may ask you for personal information to provide a service, pursue a transaction that you have requested or we may provide a registration form for you to complete (which will request personal information) in order to obtain a User ID and password to access certain parts of the ICG website. The personal information we collect may include:
• Contact details, such as your name, title, company/organization name, email address, telephone and fax numbers, and physical address;
• Information about your company and job function;
• Your email marketing preference;
• Information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies;
• Information used to customize and facilitate your use of our websites, including login and technical information;
• Information derived from inquiries about and orders for our products and services;
• Information that assists us in identifying the products and services that best meet your requirements; and
• Feedback from you about our websites and our products and services generally.
You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or pursue your transaction. Information collected automatically. We collect information about your visit to our sites, including what pages you view; the date and time you access the site; the length of your visit; the number of bytes transferred; links you click; the materials you access; and other actions taken within the ICG site. On sites that you enter with a user ID and password, we may connect this information with your identity to determine your potential interests in our products and services. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address; your browser type; capabilities and language; your operating system; the website from which you linked to our site; the search engine used (if any) including phrases used in the search engine and keywords; the country you are visiting the ICG site from; the full Uniform Resource Locator (URL) clickstream to, through, and from our site, including date and time; cookie number; and products you viewed or searched for. We do not link this information to your identity.Information from other sources. Examples of information we receive from other sources include updated address information from third parties, which we use to correct our records and deliver your purchase or communication more easily; account information; purchase information; search term and search result information from some searches conducted through the ICG website; and business history information, which we use to help prevent and detect fraud and to facilitate transactions.

HOW WE USE INFORMATION
Services and transactions. We use your personal information to deliver services or pursue transactions you have requested, such as providing information on ICG products, registering purchased products, processing product orders, handling warranty claims, providing product manuals, answering customer service requests, receiving ICG purchase orders and managing supplier information, and facilitating use of our website. In order to offer you a more consistent experience in your interactions with ICG, information collected by our websites may be combined with information we collect by other means.
Website improvement. We may use your personal information to improve the ICG website and related ICG products and services, or to make the ICG website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the ICG website to your particular preferences or interests.Employment applications. We ask you for personal information in connection with a job application or inquiry, such as information about yourself, a resume or curriculum vitae. We may use this information throughout ICG for the purpose of employment consideration. We will keep the information for future consideration unless you direct us not to do so.

INFORMATION SHARING
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share such information only as described below.
• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
• Business Transfers: As we continue to develop our business, we might sell or buy business units, our company or other assets. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).
• Protection of ICG Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of ICG, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
• With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

COOKIES
• Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide certain features.
• The Help portion of the browser toolbar (for most browsers) will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website of its manufacturer.

INFORMATION SECURITY
ICG is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For sites to which you log in, it is your responsibility to ensure the security of your User ID and password and not to reveal this information to others.

LINKS
Our websites may contain links to other sites such as professional and government organizations. We also link to third-party providers that host, maintain and operate on-line training or services. We are not responsible for the content, security, or privacy practices employed by other sites.

ACCESSING INFORMATION
In some cases, you can review and correct personal information provided through our websites by going to the page on which you provided the information. In all cases, you can make a request to review and correct your personal information collected via our websites or ask ICG to stop using it by completing our “Contact Us” form. We may take steps to verify your identity before providing you access to your personal information. You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number, or email address.


INTERNATIONAL TRANSFERS
Personal information collected on our websites may be stored and processed in the United States or any other country in which ICG or its agents maintain facilities. By using our websites, you consent to any such transfer of information outside of your country.

CHILDREN
ICG does not sell products for purchase by children, and the ICG website is not directed to children. If you are under 18, you may use the ICG website only with the involvement of a parent or guardian.

CONDITIONS OF USE, NOTICES, AND REVISIONS
If you choose to visit the ICG site, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the Commonwealth of Virginia. If you have any concern about privacy at ICG, please [contact us] with a thorough description, and we will try to resolve it.ICG may occasionally update this privacy statement. If we do, we will revise the “last updated” date at the top of the privacy statement. We will obtain your opt-in consent for any updates to this privacy statement that materially expand the sharing or use of your personal information in ways not disclosed in this privacy statement at the time of collection.